Privacy Policy for GaelForce Fitness
At GaelForce Fitness, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform, physical locations, and services, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Identification Information: This includes your name, email address, postal address, phone number, date of birth, and payment information when you register for services, make a purchase, or contact us.
- Health and Fitness Information: For personal training, group fitness classes, nutrition coaching, and custom fitness planning, we may collect information regarding your fitness goals, health conditions, injury history, dietary preferences, and body measurements. This sensitive data is collected with your explicit consent and used solely for the purpose of providing tailored health and fitness services.
- Usage Data: We automatically collect information on how our online platform is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Transactional Data: Details about products and services you have purchased from us, including high-performance athletic apparel and equipment.
How We Use Your Information
GaelForce Fitness uses the collected data for various purposes:
- To Provide and Maintain Our Services: Tailoring personal training, group fitness classes, nutrition coaching, custom fitness planning, sports performance training, and online coaching programs, as well as fulfilling orders for apparel and equipment.
- To Manage Your Account: Including processing registrations, payments, and managing your bookings.
- To Improve Our Services: Understanding how our online platform is used to enhance user experience, develop new services, and improve existing offerings.
- To Communicate with You: Sending service updates, administrative messages, marketing and promotional materials (where consent is given), and responding to your inquiries and requests.
- For Corporate Wellness Initiatives: When participating in corporate wellness programs, data is processed in accordance with specific agreements and privacy notices provided to the corporate client and their employees.
- For Business Operations: Including internal record keeping, accounting, and compliance with legal obligations.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our obligations under a contract with you or to take steps at your request before entering into a contract (e.g., providing fitness services, processing product orders).
- Legitimate Interests: For our legitimate business interests, such as improving our services, marketing, and fraud prevention, provided these do not override your rights and freedoms.
- Consent: Where required, we will obtain your explicit consent for processing certain types of data, particularly sensitive personal data (e.g., health information for fitness planning) or for direct marketing communications. You have the right to withdraw your consent at any time.
- Legal Obligation: To comply with legal or regulatory obligations.
Disclosure of Your Information
We may share your personal data with third parties in the following situations:
- Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., payment processors, website hosting, analytics providers, email service providers). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If GaelForce Fitness is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of GaelForce Fitness, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
- With Your Consent: Other than as set out above, you will receive notice when personal data about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When your personal data is no longer required, we will securely delete or anonymize it.
Security of Data
The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
Under the GDPR, you have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data held by us.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact us:
GaelForce Fitness
2847 O'Connell Street Lower,
Dublin 1,
Dublin, County Dublin,
D01 V4A6
Ireland
Phone: +353 1 543 8976
Right to Lodge a Complaint
Should you wish to report a complaint or if you feel that GaelForce Fitness has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office (ICO) in Ireland.